Telephone service and payment days in December and at the turn of the year

Christmas and New Year affect the funds telephone service and the payment days of allowances.

The funds telephone service is normally open on Mondays, Tuesdays and Thursdays between 9–15.

The funds telephone service is:

DateStatusOpening Hours
5.12.–6.12.2024closed 
23.12.–26.12.2024closed 
27.12.2024open9–15
30.12.2024open9–15
31.12.2024–1.1.2025closed 
2.1.–3.1.2025open9–15
6.1.2025closed 

 

Payment days of unemployment allowance

Daily allowances are normally paid on every working day. The money is in the applicants' bank account two business days after the application has been processed at the fund. 

Applications processed on Wednesday, December 4, 2024, will be paid on Monday, December 9, 2024.  After that, the payment schedule for allowances will operate normally up until the payment date of Monday, 23 December 2024, when allowances processed on Thursday, 19 December 2024, will be transferred to accounts.

Unemployment benefits will be paid at the turn of the year as follows:

Prosessing DatePayment Date
Friday 20.12.2024Friday 27.12.2024
 Monday 23.12.2024Monday 30.12.2024
Friday 27.12.2024Tuesday 31.12.2024
Monday 30.12.2024Thursday 2.1.2025
Tuesday 31.12.2024Friday 3.1.2025
Thursday 2.1.2025Tuesday 7.1.2025
Friday 3.1.2025Wednesday 8.1.2025

Please note that the date on which your application is processed is usually not the same as the date on which your application arrived at the fund.

Only the follow-up applications of those who are fully unemployed will be processed as soon as possible. Due to the large number of applications arriving at the turn of the month, the fund cannot guarantee that all of the applications of fully unemployed persons can be processed on the day of arrival.


Payment Dates for Job Alternation Compensation and Mobility Allowances

Job alternation compensation and mobility allowances are normally paid on Thursdays. 

These benefits will not be paid during Christmas week (Thursday, 26 December 2024); instead, the payment date will move to Monday, 30 December 2024. Otherwise, the payment schedule remains unchanged, with payments made on Thursday, 19 December 2024, and Thursday, 2 January 2025.